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Issue 1.15.B XTAccess Version 1.15
–
User’s Manual
Author: Serge Comes - EVS Broadcast Equipment – January 2011
29. XTAccess
Troubleshooting
29.1 XTACCESS ERROR MESSAGES
After each Job, XTAccess show a status of the job. If you right-click on it and then
select Status Details : you can have more information on status and if needed
some tips to help you to resolve the trouble. Those diagnostics are based on the
possible cases defined in XTAccess code but mainly during testing and experience
on the field.
Anyway it is always advised to check the logs (see next section) and send them to
EVS support for deeper analysis. It’s easier if you compress the whole XTAccess
folder.
You can find in “Error Code.pdf” document a list of all the error codes with details.
29.2 XTACCESS LOGS
XTAccess logs are located in C:\EVSLogs\XTAccess.
• XTAccess.log
• XTAccess_Jobs.log
• XTTransfer.log
• XML_Scan.log
• XTAccess_UI.csv
• All the codec Log (EVSDNxHDEncoder.log, EVSH264Encoder.log, …)
102
- User’s Manual 1
- COPYRIGHT 2
- DISCLAIMER 2
- IMPROVEMENT REQUESTS 2
- REGIONAL CONTACTS 2
- USER MANUALS ON EVS WEBSITE 2
- Table of Contents 3
- 1. Introduction 7
- 2. Hardware 9
- Recommendations 9
- 3. Software Installation 10
- User’s Manual 11
- XTAccess Version 1.15 12
- Issue 1.15.B 12
- 4. XSecure Management 15
- 5. Unicode and 16
- XTAccess 16
- 5.2 METADATA 17
- 5.3 FILENAME 17
- 6. User Interface 18
- • Avid Ingest Name 19
- 6.4 APPLICATION TITLE BAR 20
- REPORTING SYSTEM 21
- GRAPHICAL SETTINGS 22
- SHOW BUTTONS 23
- ENABLE TESTMODE 23
- ABOUT XTACCESS 23
- 6.5 CONTEXTUAL MENU 24
- 7. XML Jobs Scan 25
- Color legend 26
- REATING A NEW XML SCAN 27
- 7.3.2 XML SCAN DIALOG BOX 28
- 7.3.3 XML SCAN SETTINGS 28
- TITLE BAR 29
- TO FILE 30
- TO XT SERVER 31
- CREATE ADDITIONAL CODEC 31
- 7.3.4 NLE CONFIGURATION 32
- FINALCUTPRO 34
- 7.4 XML JOBS PROCESSING 38
- XTACCESS DEVICES 39
- 7.5.2 CONTROL PARAMETERS 40
- 8. Scan Folder 42
- • Delete the source files 45
- 8.3.1 OVERVIEW 48
- 8.3.2 WORKFLOW 48
- 8.3.3 REMARKS 48
- 9. Backup of EVS Server 50
- Clips to Files 50
- 9.4 MISCELLANEOUS 52
- 10. Restore/Copy of 53
- Files to EVS Server 53
- 11. Rendering of EDL to 55
- 11.2 XTGATEWAY 56
- 11.3 SMART RENDERING 57
- 11.4 EFFECTS 57
- 12. Rendering of EDL to 58
- 12.2 XTGATEWAY 59
- 12.3 SMART RENDERING 59
- 12.4 EFFECTS 60
- 13. Backup of EDL to 61
- 13.2 SMART BACKUP MODE 62
- 13.3 EFFECTS 62
- 14. File Rewrap 63
- 15. Additional Codec 65
- 15.2 CODECS SUPPORTED 66
- 15.3.1 SMART RENDERING 68
- 15.3.2 REGISTRY SETTINGS 68
- 16. Transcoding files 69
- 16.3 CODECS SUPPORTED 70
- 16.4.1 SMART RENDERING 71
- 16.4.2 REGISTRY SETTINGS 71
- 17. Example of Encoder 72
- 17.2 AVID DNXHD® 73
- 18. Examples of 74
- Configuration 74
- 18.4 DOUBLE TRANSCODING 78
- SERVER USING XML JOB 79
- 19. Backup of EVS 80
- Server Trains to Files 80
- 19.5 REGISTRY SETTINGS 82
- 19.6 MISCELLANEOUS 83
- 20. Transfer to Avid 84
- Transfer Manager 84
- STREAM RECORD TRAIN 86
- 20.6 REGISTRY SETTINGS 87
- WebService 88
- 21. Transfer to Avid 88
- 22. EVS Server Copy 90
- EVS SERVER 92
- 23. Integration with 93
- 23.3 XTACCESS CONFIGURATION 96
- 23.4 REGISTRY SETTINGS 97
- ADDIONAL CODEC 97
- 24. Grab Field from EVS 98
- 25. Grab Field from File 99
- 26. Delete File from 100
- 27. Delete Clip from 101
- EVS Server 101
- 28. Cancel Job 102
- 29. XTAccess 103
- Troubleshooting 103
- 29.2.2 XTACCESS_JOBS.LOG 104
- 29.2.3 XTTRANSFER.LOG 104
- 29.2.4 XML_SCAN.LOG 104
- 29.2.5 XTACCESS_UI.CVS 104
- 29.2.1 XTACCESS.LOG 104
- +32 4 361 7000 105
- +1 973 575 7811 105
- +852 2914 2501 105
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